77dp Privacy Policy
77dp treats the security of your personal information as its highest priority. We ensure your privacy through SSL encryption and strict data protection practices.
This Privacy Policy ("Policy") explains how 77dp ("we", "our", "Platform") collects, processes, stores, and protects your personal information. By using our services you agree to this Policy. Please read it carefully.
1. Definitions and Scope
The definitions of key terms used in this Policy are provided below.
User
Any person who uses 77dp's website, app, or services, whether a registered member or not, is covered by this Policy.
Personal Information
Any information that can directly or indirectly identify a person — such as name, address, email, phone number, or financial transaction details.
Processing
Any operation involving the collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, or deletion of data is considered "processing".
Services
All online casino, sports betting, live dealer, slots, and other entertainment services provided through the 77dp platform.
2. What Information We Collect
77dp collects only the information necessary for providing services, ensuring security, and meeting legal obligations.
Information Collected at Registration
When you open a 77dp account, we collect the following information:
- Full name (as on national identity card)
- Date of birth (age verification: for users aged 21 and above only)
- Valid email address
- Mobile number
- Preferred currency (Bangladeshi Taka / BDT)
- Username and password
Financial and Identity Verification Information
To process deposits and withdrawals and to comply with Anti-Money Laundering (AML) rules, we collect:
- bKash, Nagad, Rocket, or bank account details (only the required portions)
- National identity card or passport number (for KYC verification)
- Transaction history and amounts
Technical Information Collected Automatically
When you use our platform, the following information may be recorded automatically:
- IP address and device type
- Browser type and operating system
- Time spent on the platform and pages visited
- Referral URL
- Cookies and similar tracking technologies (see details below)
3. Purpose of Information Use
77dp uses your personal information only for specific, lawful, and transparent purposes.
Service Operations
Your information is used to create and manage your account, process deposits and withdrawals, award bonuses, and ensure the smooth running of gaming services.
Security and Fraud Prevention
Your information is analysed to detect and prevent unauthorised access, manipulation, money laundering, and other illegal activities. This is done in the interest of all users.
Communication and Support
Your contact information is used to send account notifications, transaction confirmations, and promotional offers, and to provide assistance through 24/7 live chat support.
Service Improvement
Data is analysed to study usage patterns and improve platform performance, game selection, and user experience.
Legal Compliance
Your information is retained for a defined period to comply with applicable laws, regulations, and regulatory guidelines.
Responsible Gaming
Information is used to monitor gaming behaviour, identify potentially problematic gambling patterns, and provide assistance where needed.
4. Information Sharing with Third Parties
77dp does not sell or give away your personal information. However, information may be shared with third parties in the following limited circumstances:
Service Provider Partners
Payment processors (mobile financial services such as bKash, Nagad, and Rocket, as well as banks), game software providers, and technology service providers may have access to a relevant portion of your information. They may use this information only for the purpose of delivering specific services and are bound to comply with our privacy standards.
Legal Authorities
We may be legally required to disclose relevant information to authorities as part of a court order, government investigation, or legal process. In such cases we will disclose only what is legally required.
Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. Even then, the standards of this Privacy Policy must be maintained and users will be notified in advance.
5. Cookies and Similar Technologies
77dp uses cookies and similar technologies to improve the browsing experience on the platform.
Essential Cookies
These cookies are essential for maintaining login sessions and keeping core services functional. They cannot be disabled.
Analytics Cookies
These cookies are used to analyse user behaviour and improve platform performance.
Preference Cookies
These cookies remember your language preference, gaming settings, and interface customisations.
Marketing Cookies
Used to display relevant offers and promotions. You can control these through your browser settings.
Cookie Controls
You can disable non-essential cookies at any time through your browser settings. However, disabling some cookies may limit certain platform features. To delete cookies, use your browser's "Settings > Privacy" menu.
6. Data Protection Methods
77dp applies industry-standard security measures to protect your information.
Technical Protection
- 256-bit SSL/TLS encryption — all data transmissions are encrypted
- Information stored in encrypted databases
- Regular security audits and vulnerability assessments
- Two-Factor Authentication facility
- Automatic alerts for suspicious login attempts
Administrative Protection
- Only authorised staff may access personal information
- Regular privacy and data protection training for staff
- Data access logs maintained and reviewed
- Defined response plan in the event of a data breach
What We Do in the Event of a Data Breach
If a data breach occurs, we will promptly notify potentially affected users and take the necessary corrective steps. If you notice any suspicious activity, please report it immediately to [email protected].
7. Data Retention Period
Active Accounts
All information necessary for service delivery is retained while your account is active. Transaction records and gaming history are retained in accordance with legal requirements.
After Account Closure
Even after an account is closed, we are required to retain financial transaction records and KYC information for the legally prescribed period. Once that period ends, the information is securely deleted or anonymised.
Requests to Delete Information
You may contact us to request deletion of information that falls outside our legal retention obligations. We will process the request as quickly as possible after verification.
8. Your Rights
You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].
Right to Access
You have the right to know what information we hold about you and to receive a copy of it. You may make this request at any time.
Right to Rectification
You have the right to request correction of any inaccurate or outdated information we hold about you.
Right to Restrict Processing
In certain circumstances you have the right to request that processing of your information be restricted, although this may affect some services.
Right to Withdraw Consent
You may withdraw any consent you have previously given (such as receiving marketing emails) at any time. Withdrawal will not affect processing that has already taken place.
9. Protection of Minors' Information
Age Verification and Protection
77dp is for users aged 21 and above only. We do not knowingly collect personal information from minors. An age verification process is followed at registration. If we learn that a minor's information has been collected inadvertently, we will immediately close that account and delete the associated information. To report such an incident, contact us at [email protected].
10. Policy Changes and Updates
Notice of Changes
77dp may update this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email and display a notice on the platform. The date of each update will be noted at the top of this page.
Consent After Changes
Continuing to use the platform after a policy update will be taken as your agreement to the new policy. If you do not agree with the updated policy, you may request that your account be closed.
11. Data Transfer and International Processing
International Data Transfers
Our servers and third-party service providers may be located in different countries. Where information is transferred internationally, we ensure that the receiving party complies with protection standards equivalent to or higher than those in this Policy. We are always careful about protecting your information, wherever it is processed — domestically or abroad.
Have Questions About Privacy?
Contact us with any questions about this Privacy Policy, requests to access your information, or any concerns. Our 24/7 live chat support team is always ready to assist in Bengali.
For more information, visit our FAQ page and Responsible Gaming page.